EVERYTHING YOURS I LOVE is Registered as a partnership in Scotland
Our Company Details:
Everything Yours I Love
54 Cook Street, Glasgow, G5 8JN
Telephone: 0141 387 8390
Email : hello@eyilove.com
Before placing an order, if you have any queries please contact us. These terms & conditions can be updated without notice to our customers.
All designs are the copyright and property of Everything Yours I Love. Neither you, nor a third party, may copy any part of the design or reproduce it in any way. It is your responsibility to obtain permission for any copyright material, for example hymns or poems that are to feature in the stationery.
We require a non-refundable deposit of 30% of the total order value, at the time you place your order. We cannot book design or production until we have received the deposit. Balance is due on approval of visual proofs, prior to print production.
Should an order be cancelled, we must be paid in full for any work that is either in progress or completed.
You are responsible for the proof reading of all text and copy in the electronic proofs supplied. We do strongly recommend that you print the pdf in order to view it to the correct size. We will not begin print production until we have received written sign off from you referencing the correct proof to proceed with.
Please note that we cannot accept returns due to customer input or typographical errors. When your final proof is approved you accept responsibility for any errors. If mistakes are discovered after final printers proof approval, we will charge for any reprinting.
Please note that samples may not exactly match the finished product due to variations in the print production process. Press set-up, plates, ink and paper can all result in small variations. Minor differences in texture, colour, size and positioning can sometimes occur and do not constitute a fault or a refund.
Please be aware that colours will appear differently on screen (as seen through light) than they will when printed (pigment on paper). Everything Yours I Love can offer a personalised sample £35/product for a digital (non-foil) sample and £90/product for a foil sample. These are to be paid in full and will not be deducted from the total order value.
Everything Yours I Love accepts no responsibility for the effect of ageing on the materials used.
Everything Yours I Love is not responsible for damage to your stationery after it leaves our design studio. This includes damage during delivery and subsequent posting to guests.
Everything Yours I Love print all stationery (aside from our non-personalised samples to order) for every customer. As a standard policy we only make refunds and exchanges if goods are faulty. Any faults or defects must be relayed in writing within three days of receiving your order and your complete stationery order returned to us, in its entirety, packed securely so as to avoid any damage likely to be incurred during transportation
If your stationery is deemed to be faulty on the part of Everything Yours I Love we will of course correct or replace your stationery with the same, or, if it is not possible to resupply your stationery with the same we will offer an alternative or similar replacement.
Everything Yours I Love will offer you a refund for the amount paid for the faulty part of your order if we are unable to correct or replace your stationery. Everything Yours I Love will only offer a full refund if the order is faulty in its entirety.
We reserve the right to use any stationery we create for you to promote our products and services.
By placing an order with Everything Yours I Love you are agreeing to these terms and conditions.
